The Workbench
Contact The Workshop
Every bottle of Clarity Wash and Resonance Balm is hand-blended, packed, and dispatched directly from our workbench in Dundee, Scotland. Because this is a private solo artisan operation, I spend the majority of my day at the bench or fulfilling orders. For local guitar setups, restrings, and complimentary Dundee doorstep collection, please get in touch via email.
Quick Answers
Where is my order?
We despatch all orders within 1–2 business days. If you selected standard shipping, please allow 2–3 days for Royal Mail to deliver. Track your order using the link in your despatch email.
Are your products safe for vintage nitrocellulose?
Yes. Clarity Wash is 100% silicone-free and acid-free. Resonance Balm contains zero d-limonene or solvents. Formulated specifically for high-end and vintage finishes.
How does the collection and drop-off service work?
For all booked workshop services, we arrange complimentary evening doorstep pickup and return across Dundee, Broughty Ferry, Monifieth, Invergowrie, Birkhill, Muirhead, Newport-on-Tay, Tayport, and Wormit. Carnoustie and Longforgan are covered with a £10 collection & return contribution. For players in wider Angus, Perthshire, or Fife, we arrange drop-off and collection outside our private workshop at 33E Ballindean Road strictly by pre-scheduled appointment.
Do you ship internationally?
Currently, we only ship within the UK to ensure safe, delay-free transit of our premium liquids.
Reach the Workbench
Private luthier workbench facility. For local guitar setups, restrings, and free Dundee collection, or for care product enquiries, please email directly. I aim to respond to all enquiries within 1 to 2 business days.
Emaildavid@thecompleteguitar.com
Please include your Order Number in the subject line if enquiring about a delivery, or your guitar model if booking a service.
The Dundee Workshop
The Complete Guitar
33E Ballindean Road
Dundee, DD4 8NN
Scotland
Private Artisan Bench (Zero Walk-Ins)
This address is our working private residential luthier bench and despatch facility. To maintain absolute focus on bench calibration and instrument care, there is no open retail counter or unscheduled walk-in service. Local services in Greater Dundee include complimentary doorstep pickup and return, Carnoustie & Longforgan include extended £10 collection, and out-of-catchment handovers outside the flat are strictly by prior appointment.